AEH’s Tech Revolution: Streamlining Service for Your Advantage

AEH Partners with VitalEdge Technologies to Implement the e-Emphasys Digital Transformation Platform.

At AEH, we understand that your success depends on efficiency, reliability, and top-notch support. That’s why we’re thrilled to announce a significant step forward in our commitment to you: we’ve partnered with VitalEdge Technologies, a global leader in enterprise software solutions, to revolutionise our operations and enhance your customer experience.

What does this mean for you?

Simply put, it means we’re investing in technology that will make your interactions with AEH smoother, faster, and more productive. We’re implementing VitalEdge’s e-Emphasys ERP solution, a cutting-edge platform designed to streamline our processes and provide you with even better service.

Here’s how this partnership will benefit you:

  • Faster, More Efficient Service: With tools like Mobile Field Service, our technicians will be better equipped to provide on-the-spot solutions, minimizing downtime and maximising your productivity.
  • Enhanced Customer Relationship Management (CRM): We’ll be able to understand your needs better, providing personalised support and tailored solutions.
  • Real-Time Insights and Streamlined Operations: Advanced analytics will help us optimise our processes, ensuring we can deliver the right solutions at the right time.
  • Improved Equipment Inspections: Streamlined asset tracking will help us keep your equipment running at peak performance.

“We are confident that partnering with VitalEdge Technologies and implementing the e-Emphasys ERP solution will enable us to better serve our customers and enhance their overall experience,” says Patrick Joyce, National Service and Business Systems Manager of AEH Group. “This advanced technology will allow us to streamline our operations, provide real-time insights, and empower our team to deliver faster, more efficient service. By turning technology into a competitive advantage, we are not only strengthening our current capabilities but also building a technology foundation for sustained excellence in the years to come.”

Why VitalEdge?

We chose VitalEdge because of their deep expertise in the heavy equipment and rental industries, their integrated cloud platform, and their commitment to innovation. As David Thompson, Chief Operations Officer of AEH Group, explains, “After a thorough evaluation of available solutions, we selected VitalEdge for their deep domain expertise, integrated cloud platform, advanced data analytics capabilities, commitment to innovation, and highly scalable platform. The e-Emphasys ERP solution and its suite of integrated applications will provide us with the tools and insights needed to streamline our processes, drive efficiency, and deliver even greater value to our clients. VitalEdge’s industry expertise and shared vision make them the ideal partner for this critical phase of our growth.”

Our Commitment to You

This partnership is a testament to our ongoing commitment to providing you with the best possible service. We’re investing in technology to make your experience with AEH seamless, efficient, and productive. We believe that by streamlining our operations, we can empower you to achieve your goals and maximise your success.

We’re excited about this new chapter and look forward to bringing you the benefits of this partnership. Stay tuned for updates as we implement these exciting changes. At AEH, we’re dedicated to making your life easier, one innovation at a time.